<h1>Activity Description</h1>
Provide coaching between visits with follow-up on care plan and goals.
<table>
<thead>
<tr>
<th>Activity ID</th>
<th>Activity Weighting</th>
<th>Sub-Category Name</th>
</tr>
</thead>
<tbody>
<tr>
<td>IA_BE_23</td>
<td>Medium</td>
<td>Beneficiary Engagement</td>
</tr>
</tbody>
</table>
<h1></h1>
<h1>Objective & Validation Documentation</h1>
Objective: Provide additional direct support to patients in achieving their goals, thus improving patient satisfaction, adherence to plans, and health outcomes.
Validation Documentation: Documented use of coaching provided between visits with follow-up on care plan and goals, for a population of the eligible clinician’s choosing (e.g., patients with a specific condition). Include the population identified for this activity and at least one of the following elements:
1) Use of coaching codes – Medical claims with codes for coaching provided between visits; OR
2) Coaching plan and goals – Copy of documentation provided to patients (e.g., letter, email, portal screenshot) that includes coaching on care plan and goals; OR
3) Coaching tools used – Examples of coaching tools used by staff (e.g., coaching scripts, tools, materials).
Information: Clinician coaching https://clinicalhealthcoach.com/coaching-conversation-example/