Activity Description

Participation in a Qualified Clinical Data Registry (QCDR), that promotes patient engagement, including:

• Use of processes and tools that engage patients for adherence to treatment plans;
• Implementation of patient self-action plans;
• Implementation of shared clinical decision making capabilities; or
• Use of QCDR patient experience data to inform and advance improvements in beneficiary engagement.

Objective

Increase patient engagement though use of qualified clinical data registry (QCDR)’s tools for promoting positive patient behavior such as consistent exercise.

Validation

Evidence of participation in a QCDR that promotes patient engagement tools (e.g., patient portal, secure email, and online mobile scheduling). Include at least one of the following elements:

1. QCDR Feedback Reports – Copies of feedback reports provided by the QCDR detailing activities promoting the use of patient engagement tools (e.g., implementation of patient self-action plans, shared clinical decision-making) as part of efforts to improve processes of care; OR
2. QCDR patient experience reports – Copies of QCDR patient experience data reports used to inform and advance improvements in beneficiary engagement.

Example(s): Patient engagement tools may include, but are not limited to telemedicine/virtual visits, patient portals, patient outreach, remote patient monitoring, and patient education.

Note: Patient experience data provided by QCDRs capture performance measurement and submission of measure results to help eligible clinicians identify opportunities to improve patient outcomes and the healthcare delivery system.